Terms and Conditions

Please read our pet grooming terms and conditions.

  • For the safety of the staff and your pet Mr Paws and Claws requires that you disclose when booking if your dog exhibits any difficult or aggressive behaviour.
  • No liability will be accepted by Mr Paws and Claws for any injury caused by difficult or aggressive behaviour by your dog.
  • No liability will be accepted by Mr Paws and Claws when any health problem is uncovered or aggravated, by any part of the grooming process.
  • An additional cost will be incurred for any dogs that require significant de-matting or removing a matted coat. This is also a time-consuming and high risk process. Any additional charges will be agreed in advance of the groom with the client.
  • Flea baths incur an additional cost.  This is because dogs have to sit in a specialist flea shampoo for 10-15 minutes to kill them.  We also have to fumigate the salon to prevent fleas from settling or spreading.
  • We no longer pluck dogs ears and clip the hairs shorter instead.
  • We do not express anal glands.
  • All clients must fill out, sign and date a record card and agree to the disclaimer before a groom is carried out.
  • Please make sure all dogs are well walked and given ample opportunity to toilet before coming to their pet grooming appointment.

ALL BOOKINGS ARE SUBJECT TO OUR TERMS AND CONDITIONS

Areas we cover